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Privacy Policy

At Subham Computech, we know that renting IT equipment isn’t just about getting a laptop or a server, it’s about trusting us with your business data. With over 20 years of experience serving businesses across South Chennai, we take this responsibility seriously.

What Information We Collect

To provide the best service, we collect:

  • Business Contact Details – Your name, email, phone number, and business address.
  • Equipment Usage Data – Performance metrics, maintenance records, and usage patterns.
  • Transaction Details – Rental agreements, payments, and service history.
  • Support Interactions – Service requests, troubleshooting, and feedback.

This helps us customize our services to better suit your needs.

How We Use Your Information

We use your data to ensure a better rental experience:

  • Service Enhancement – Recommending the right IT solutions based on your usage.
  • Preventative Maintenance – Scheduling maintenance before issues arise.
  • Account Management – Keeping records of your rentals and payments.
    Communication – Updating you about deliveries, maintenance, and service improvements.
  • Business Improvement – Enhancing our services based on feedback.

Your information is used only to improve your experience with us.

How We Keep Your Data Safe

Your data security is a top priority. We implement:

  • Physical Security – Restricted access to data storage facilities.
  • Technical Protections – Encryption, firewalls, and secure networks.
  • Administrative Controls – Strict policies on employee data access.
  • Regular Security Audits – Identifying and fixing vulnerabilities.

Our team is trained in best security practices to ensure your data stays protected.

Data Retention and Disposal

We keep your data only as long as necessary:

  • Active Clients – Full records are maintained for flawless service.
  • Former Clients – Basic details retained for legal and accounting purposes.
  • Secure Disposal – Data-wiping processes for returned equipment and eco-friendly disposal.

Your Rights

You have full control over your data:

  • Access & Correction – Request or update your data anytime.
  • Communication Preferences – Choose how we contact you.
  • Data Concerns – Reach out to us with any privacy questions.

Policy Updates

As technology evolves, we may update this policy. We’ll inform you of any major changes. At Subham Computech, your trust means everything to us. We keep your data safe, so you can focus on growing your business.

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